Wa want to be sure you're happy with our sevices. All our shared and reseller hosting packages carry a one calendar month money-back guarantee so if you are dissatisfied for any reason at all and we cannot help, just let us know and we'll issue a full refund for your hosting package!

Please note that domain registration and transfer costs are not refundable. Please see the section of our legal page entitled "Domain registration, renewal, transfer and restoration" for our current domain costs. In the case of a hosting account purchased with our free domain name offer, the domain name will be cancelled and any cancellation fees we are charged will in turn be deducted out of the total refund value.